Every Fragrance. Delivered with Care.
 
At SHAMIOR, we believe your fragrance experience begins the moment you place your order. We are committed to ensuring that every order is carefully packed and delivered to your doorstep safely and efficiently.
Please read our Shipping Policy to understand how we process and deliver your orders.
 
1. Shipping Locations
 
SHAMIOR currently offers shipping across India.
We aim to deliver our fragrances to customers across major cities, towns and serviceable PIN codes throughout the country.
Delivery availability depends on the courier partner's service coverage.
 
2. Order Processing & Dispatch
 

• Orders are generally processed within 1–2 business days after successful confirmation.

• Orders placed on Sundays or public holidays may be processed on the next working day.

• Once your order has been dispatched, you will receive a confirmation along with tracking details, wherever available.

• During festive seasons, promotional sales or high-demand periods, processing times may be slightly longer.
   

3. Estimated Delivery Time
 
Our estimated delivery timelines are:

• Metro Cities: 3–5 business days.

• Other Cities and Towns: 4–7 business days.

• Remote Locations: 5–10 business days.

These timelines are estimates and may vary depending on your location, courier availability, weather conditions and other logistical factors.
 
4. Shipping Charges
 
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Any free shipping offers or promotional delivery benefits will be communicated on our website or through applicable promotional campaigns.
 
5. Cash on Delivery (COD)
 
SHAMIOR offers Cash on Delivery (COD) on eligible orders and PIN codes.

• COD availability is subject to courier service coverage.

• Customers are requested to provide an accurate and reachable mobile number.

• Please ensure that someone is available to receive and pay for the order at the delivery address.

• Repeated refusal or non-acceptance of COD orders may result in restrictions on future COD purchases, where permitted by law.
   

6. Order Tracking

Once your order has been shipped, tracking details will be shared through SMS, WhatsApp or email, wherever available.
You can use the tracking information to monitor your shipment until it reaches your doorstep.

7. Delivery Delays

While we make every effort to deliver your order within the estimated timeframe, occasional delays may occur due to:

• Weather conditions or natural disruptions.

• Courier partner delays.

• Festive seasons and high order volumes.

• Remote delivery locations.

• Other unforeseen circumstances beyond our control.
   

We appreciate your patience and understanding in such situations.

8. Incorrect Address or Failed Delivery

Customers are responsible for providing accurate shipping details, including their complete address, PIN code and contact number.
SHAMIOR will not be responsible for delivery failures resulting from incorrect or incomplete information provided by the customer.
If a delivery attempt fails, the courier partner may make additional attempts or return the shipment to us, depending on its delivery policy.
Please contact our support team if you need assistance with a delivery issue.

9. Damaged Shipments

We take great care in packaging our fragrances to ensure they reach you safely.
However, if you receive a damaged, broken or leaking product, please notify us within 48 hours of delivery.
Please share:

• Your order ID.

• Clear photographs of the damaged product and packaging.

• An unboxing video, if available.

Our team will review the complaint and assist with an appropriate resolution in accordance with our Return & Refund Policy and applicable consumer protection laws.
10. Contact Us
For any questions regarding shipping, delivery or order tracking, please reach out to us:
Brand: SHAMIOR
Email: Shamiorperfume@gmail.com
Phone/WhatsApp: +91 7840840081
Customer Support Hours: Monday – Saturday, 10:00 AM – 6:00 PM
We are always happy to assist you.
SHAMIOR — Luxury Delivered to Your Doorstep.
Last Updated: November 2026